News Articles


Date ArticleType
10/1/2017 Member News
211 Available via Text

To: All Media
From: 211 Northeast Michigan
Regarding: 211 Available via Text
Release Date: Sunday, Oct. 1st, 2017

Contact: Sarah M. Kile
Phone: (989)636-7363

211 Available via Text

Just dialing three digits, 2-1-1, can begin a person on a path to finding much needed resources during times of need. Now, 2-1-1 is available by text as well as phone, chat and email. Now, by simply texting your zip code to 898211 (TXT211). Residents in over 22 counties in Northeast Michigan will now be able to text one-on-one with a person trained to find helpful information and resources.

“The opportunity for 2-1-1 to be available to our community in yet another way is so exciting! Now, people can call, chat, email or text us to be connected to information and referrals in their community.” Said Sarah Kile, Executive Director of 211 Northeast Michigan.

2-1-1 is a free, easy-to-remember telephone number that connects people in need with people who can help. The service is for anyone looking for health and human service assistance options. Free, anonymous, and confidential information and referrals are offered 24 hours a day, 7 days a week. In 2016, 2-1-1 handled over 400,000 contacts which included calls, chats and emails.

For more information on community resources dial 2-1-1, text your zip code to TXT211, or visit

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